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Town of Malta Parks, Recreation & Human Services
Dept Info / Forms
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Cancellation/Refund Policy - NEW! as of 2/1/18
Since the fees collected must offset personnel and other program expenses, any requests for a refund or credit must be made a full week prior to the start of class. There will be a $10 service charge for each activity refund via check, although there is no service charge for accepting a credit on your account.
Refunds requested less than one week prior to the start of class may be submitted for consideration on a case-by-case basis. A
refund request form
must be submitted to the office for review.
There are no refunds for missed classes.
Only amounts greater than $10 will be refundable via check. For refund requests under $10, money will be applied to customer account. Please allow up to four weeks for check refunds to be issued.
In the event that an activity is filled or cancelled, a full refund will be made. If there is an unplanned cancellation of a single class, that class will be rescheduled whenever possible. If it cannot be rescheduled, a prorated refund in a form of a credit will be issued.
Some classes, events, camps, etc. may have a refund policy specific to them. If so, it will be stated in that enrollment form.
For classes where registration is processed with the provider of the class, refunds would be subject to and processed by them.
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