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Cancellation/Refund Policy

  • Since the fees collected must offset personnel and other program expenses, any requests for a refund or credit must be made a full week prior to the start of class. There will be a $10 service charge for each activity refund via check, although there is no service charge for accepting a credit on your account.
  • Refunds requested less than one week prior to the start of class may be submitted for consideration on a case-by-case basis. A refund request form must be submitted to the office for review.
  • There are no refunds for missed classes.
  • Only amounts greater than $10 will be refundable via check. For refund requests under $10, money will be applied to customer account.  Please allow up to four weeks for check refunds to be issued.
  • In the event that an activity is filled or cancelled, a full refund will be made. If there is an unplanned cancellation of a single class, that class will be rescheduled whenever possible. If it  cannot be rescheduled, a prorated refund in a form of a credit will be    issued.
  • Some classes, events, camps, etc. may have a refund policy specific to them. If so, it will be stated in that enrollment form.
  • For classes where registration is processed with the provider of the class, refunds would be subject to and processed by them.